Facebook Deems Black Cock Inn 'Racist or Offensive' Dec 26, 2015 20:15:53 GMT -5
Post by Joanna on Dec 26, 2015 20:15:53 GMT -5
Facebook Deems Black Cock Inn 'Racist or Offensive'
A pub called the Black Cock Inn has had its Facebook page banned for “racist or offensive language” because of its name. The watering hole has served customers in Llanfihangel Talyllyn in Brecon Beacons, Wales, under the name since 1840 – but the social media giant banned its page after a complaint from a member of the public.
Manager Lee Garrett, who has operated the pub for the past 12 years, said he attempted to explain the situation to Facebook, but had not received a reply and was not expecting the ban to be lifted. “We live in a historically agricultural area and there are plenty of cockerel (rooster) based names for pubs around here. We have the Three Cocks, the Cock Inn, the Cock Hotel; it’s just a name,” he explained. “We had a personal Facebook page because we are in a small village in a rural area. We had 450 friends and those are mostly people who live here or within reaching distance and we used it to keep them updated about what we were doing.”
But things changed. “In July,” he continues, “I had this strange phone call from a woman who said she found our name offensive and her children had to cover their eyes to avoid seeing the name. Then days after I put our Christmas menu on Facebook, I tried to log back in and had a notice come up on the screen saying my account was suspended because of racist or offensive language. I think someone has made this complaint and Facebook is just such an automated service that once this complaint goes in, it goes to a computer and they just automatically banned us. There’s no one there to assess it properly and use some common sense.”
Since the banning, the pub has set up a business profile on Facebook to remain in touch with locals online.
Source: Joseph Curtis, The Daily Mail, December 25, 2015.